Privacy policy

Last update: 7 October 2025

Welcome to the website of De Lindenhoeve (“we”, “us”, “our”). We value your privacy. In this privacy policy, we explain what personal data we collect, why, how we use it, how we protect it and what rights you have.

1. Who are we?

De Lindenhoeve is a hotel and restaurant located in Sluis (the Netherlands). Contact details:

Address: Beestenmarkt 4, 4524 EA Sluis
E-mail: info@delindenhoeve.nl
Phone: +31 117 46 18 10

2. What personal data do we collect?

We may collect the following information:

Contact details Name, telephone number, Reservation detailsnumber of persons Payment details , r) Website and usage data, Communication data or Preferences & marketing, i

Type of data	Examples
email address,	address
Date and time of reservation,	special requests,
(if relevant	via external partne
IP address, browser type	pages visited, times, data obtained via cookies/analytics
Emails	messages you exchange with us
Which newsletters you would like to receive	nterests, etc.

3. What do we use your data for?

We process your data for the following purposes:

Handling reservations (hotel, restaurant)
Communication (e.g. confirmations, queries, updates)
Improving the website and user experience
Marketing and newsletters (if you give your consent)
Legal obligations (e.g. administration, taxation)
Security and fraud prevention

4. Legal basis for processing

The legal basis for our processing may be:

Consent: for marketing, newsletters, cookies beyond what is strictly necessary
Contract: so that we can process your booking
Legitimate interest: for website analysis, security, customer service
Legal obligation: if the law requires us to retain data

5. Sharing with third parties

We may occasionally share information with:

Reservation systems / software partners
Payment providers
Service providers such as hosting, email platforms, analytics
Government agencies (if legally required)

We ensure that these third parties provide appropriate security.

6. Cookies and similar technologies

We use cookies for:

Strictly necessary functions (essential)
Preferences (e.g. language selection)
Statistics / analytics
Marketing and targeting (if you give your consent)

You can usually refuse cookies via your browser settings or via our cookie banner. (On the site you will see: ‘Manage cookie consent’ etc.)
De Lindenhoeve

7. Retention periods

We do not retain your personal data longer than is necessary for the purpose for which it was collected, unless a legal obligation requires longer retention. For example, we retain administrative data for the period prescribed by law.

8. Your rights

You have various rights:

Right of access
Right to correction/addition
Right to erasure (‘right to be forgotten’)
Right to restriction of processing
Right to data portability
Right to object
Right to withdraw consent (for marketing, cookies, etc.)

To exercise any of these rights, please contact us at info@delindenhoeve.nl.
We will respond within the legal timeframe (usually one month).

9. Security

We take appropriate technical and organisational measures to protect your data against loss, unauthorised access, destruction or alteration. These include SSL encryption, access limits, backups, etc.

10. Minors

Our services are not intended for children under the age of 16 without the consent of a parent or guardian. We will not knowingly collect data from minors unless this is permitted and with consent.

11. Linking to other sites

Our site may contain links to external websites. We are not responsible for the privacy policies of those sites. Please visit their privacy policies for more information.

12. Changes to this privacy policy

We may amend this policy from time to time. The date of the last amendment is stated at the top. We will inform you of any significant changes (e.g. by email or on the website).